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Boutique Lagoon Retreat · Condado
Amenities
Reviews
Positive: La localización Negative: Nada
Such a great place to stay with an unforgettable view. Amazing staff and even better facility. Thank you for making the trip hassle-free
Here’s a polished, concise review you can post:I had a wonderful stay at Boutique Lagoon Retreat in Condado, Puerto Rico! I loved having a balcony with an ocean view, and there were plenty of great restaurants within walking distance. The doormen were incredibly friendly and even allowed me to store my luggage when I arrived before check-in, which was very helpful.The room stayed exceptionally cold with the A/C 🥶—perfect after spending the day in Puerto Rico’s heat. One of the biggest reasons I chose this property was that it is service dog-friendly. My service dog was properly accommodated without being charged a pet fee, as required by law, and I truly appreciated that. The host was also very communicative and responded quickly whenever I had questions.I would absolutely stay here again and highly recommend it to others. My only suggestion would be to provide an extra blanket, as the room gets very cold at night with the A/C set to the host’s preferred temperature. Other than that, it was an excellent stay!
Negative: Cierran muy temprano la pisina 😞🙁
Not bad, it served its purpose for our stay. Positive: The location was pretty good. It was slightly hard to find as it's a different name on booking site, in person its called the Lagoon Villas. There is security staff around 24/7 that lets you in the building, very safe location and no worries of strangers wandering in. The room was clean and was like a mini apartment. We had a full fridge, stove tip, microwave, dishwasher, and sink. The kitchen was fully equipped with dishes and pots and pans. We also had a small table in the room for dining, as well as a table and chairs on the balcony overlooking the beautiful water. The AC works great, shower is roomy, and the room was very homey. Negative: It rained heavy one of the days while we were there and the elevators were a little leaky and had a weird musty smell after the rain. There is no direct beach access. Most of the building is older and not very modern. Still very nice. We had an in unit washer and dryer and the dryer did not work. I'm talking ran the dryer for 4 hours and just kept the clothes damp and smelled like wet laundry. We ended up running another wash cycle and air drying as the communal dryers were full.
Had a blast must do it again Positive: It was quiet and nice Negative: Nothing
It was nice Positive: The area was nice and central. The view was beautiful. The space was also nice. Negative: The room was for 2 people, not 4 like it was advertised. There were also little bugs all over the room which I don't know what they were. i would have appreciated shampoo, conditioner, and shower gel.
Positive: We were there for a week and mostly enjoyed it. Negative: Only one glass in the kitchen was a bit of a disappointment, some of the kitchenware dirty at arrival and killing some hundred small insects in the kitchen was not our favourite.
Positive: Loved it , little hard to find and wish had a beach... But other than that , it was very nice Negative: No beach and not really downtown
No reviews yet.
Location
What you need to know
- Check-in: 16
- Check-out: 11
- Pets: Not allowed
- Smoking inside: Not allowed
- Check-in: 16
- Check-out: 11
- Pets: Not allowed
- Smoking inside: Not allowed
- Children: Not allowed
- Infants: Not allowed
- Parties and events: Not allowed
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Additional rules: Mandatory Online Check-In & ID Submission: All guests must complete the required online check-in process. A valid government-issued photo ID must be uploaded through the Airbnb platform messaging prior to arrival for every individual staying in the apartment. Check-in instructions will only be released once this requirement is fulfilled. Failure to comply may result in denial of entry, as we reserve the right of admission. Check-in / Check-out: Check-in: 4:00 PM Check-out: 11:00 AM Pre-arranged late check-out at 12:00 PM may be available for $50, subject to approval. Unauthorized late departure will incur a $150 per hour charge due to cleaning scheduling constraints. Early check-in may be quoted privately upon request. Occupancy Limit: Maximum occupancy is 2 guests at all times, including visitors. Occupancy limits are strictly enforced. Exceeding the limit may result in immediate cancellation without refund or removal from the property. No Smoking: Smoking, vaping, or marijuana use is strictly prohibited anywhere in the building. A $500 fee will be charged for violations. Quiet Hours: 9:00 PM – 9:00 AM. No parties or noisy activities. Utility Interruption Policy: The host is not responsible for hotel, rental, or transportation expenses resulting from water or electrical interruptions. If service is interrupted for more than 3 consecutive hours, guests may cancel unused nights and receive a refund for those unused nights only. Under no circumstances will consumed nights be refunded. Rental Agreement: All bookings are contingent upon signing a short-term rental agreement sent via email. It must be signed within 48 hours of booking or prior to entering the property, whichever occurs first. Property Care: Food must be consumed at the dining table, not on the bed, to prevent linen damage. Towels and linens must be used only for their intended purpose. Do not stain them with food, grease, or other substances. Do not use towels to clean spills. Stained or damaged items will be charged. Do not hang towels from the windows. A $100 fine may apply. Do not cut directly on the laminate kitchen counter. Clean spills immediately to prevent permanent staining (wine and organic materials may cause damage). Use provided trays and coasters to protect nightstands and furniture from water or ice damage. Any damage due to negligence will be charged. Cleaning & Additional Charges: Excessive cleaning may be charged at $75 per hour through Airbnb. If excessive garbage is left or house rules are violated, additional cleaning fees of up to 100% of the cleaning fee may apply. If the AC is turned off and moisture causes mold requiring remediation, additional cleaning charges may apply. Subletting is strictly prohibited.

